Try some of these tips from GoPro. If the GoPro app is connected, Myk will work too.

Also be sure you are running the latest GoPro firmware.

Pair your phone with the camera like you would any hot spot...  
  1. Put the camera in pairing mode using the connect "GoPro app" function on the camera, 
  2. Then connect to the wifi in your iPhone settings.  
  3. Leave the camera in pairing mode and open your Myk app.  
  4. Myk will automatically ask to pair to your Bluetooth connection.  Once you see the wifi and Bluetooth icons green on Myk, you are good to go!
  5. We have some support videos at:
GoPro videos are at:

If you need more help, let us know.  Thanks!  Myk Support