We only want you to pay if you are 100% satisfied with our product and service.  

The following link has the instructions for cancellation. Please tell us why.... can we do something better?

Remember, we have nothing to do with your subscription or cancellation.  All monies, subscriptions and payments are managed by Apple and Google.  We have no insight into the billing, and they pay us a few months after you subscribe, and after they take their 30% commission.  The App stores control everything.