FAQ - iPhone

Does Myk alter or edit the original videos on the GoPro SD card?
No.  We leave the original files untouched and only edit the copy we download to our private storage container within the Myk app.  We then place the final ...
Fri, 5 Jan, 2018 at 12:32 PM
What is required for Myk to work properly with my GoPro camera?
Myk requires a wifi and Bluetooth connection to function (HERO3 does not require Bluetooth).  Follow the instructions on the Official GoPro app, or pair you...
Fri, 5 Jan, 2018 at 12:34 PM
Can I see my video with the original audio from the GoPro camera in the Myk app?
Yes. To see the original video with GoPro audio, you first need to download the video from the GoPro using the Myk download function.  Once downloaded, you ...
Fri, 5 Jan, 2018 at 1:03 PM
Why do some video resolutions have no low definition option to download?
Some resolutions and frame per second settings do not offer a low resolution version on the camera due to a GoPro software limitation.  It is unclear if GoPr...
Fri, 5 Jan, 2018 at 1:05 PM
I am having trouble with my Bluetooth headset connection
The Myk Bluetooth connection and icon on the app are ONLY related to the connection with the camera .. most new GoPro's support both wifi and Bluetooth ...
Thu, 18 Jan, 2018 at 11:28 AM
Myk File Management Video
Tue, 6 Mar, 2018 at 2:25 PM
Can I remove the watermark from my videos after upgrading to Pro?
You can't remove the watermarks, but you can simply remix the videos!  Download the video file to Myk Storage.  Then, enter the Mix menu.  Select the v...
Sun, 15 Apr, 2018 at 8:51 PM
How do I Pair my HERO5 or HERO 6 with Myk for GoPro?
Sat, 10 Mar, 2018 at 1:34 PM
Screen Explainers New
Tue, 20 Mar, 2018 at 3:48 PM
How to cancel your subscription
We only want you to pay if you are 100% satisfied with our product and service.   The following link has the instructions for cancellation. Please tell...
Tue, 11 Jun, 2019 at 7:42 AM